Investigation into parking tickets for drivers queuing at petrol stations

"Costs are high and often unexpected which is difficult when people are budgeting carefully."

— Emma Cochrane , Executive

"We often hear from people who feel frustrated and confused as they fight unfair charges and tickets issued by private parking operators."

— Lisa Webb , Academic

"Drivers are already feeling the pinch with rising pump prices, so the last thing they'd want or expect is to be hit for a parking charge just for sitting in the queue."

— Jack Cousens , Executive

"The CMA's effort was a major step forward in ensuring drivers are treated fairly by private parking operators."

— Simon Williams , Executive