Lloyds, Halifax and Bank of Scotland back after online banking outage
"We're aware some customers are having issues with our app and online banking. We're really sorry about this," Lloyds Bank posted on X.
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Notable Quotes
"Ovo did not adequately monitor its PPM customers, including those on the priority services register, leading to breaches of the watchdog’s rules designed to protect customers in vulnerable situations."
— Ofgem , Executive
"the survey made it 'crystal clear that the UK banks’ desire to move their previous bricks and mortar businesses online is totally at odds with what their longsuffering customers want.'"
— Ron Delnevo , Activist
Key People
Comcast is a global media and technology company, known for its cable and entertainment services.
Former president of the United States known for his aggressive economic policies.
Ofgem is the regulator for the electricity and gas markets in Great Britain.
Ovo Energy is a British energy supplier that focuses on sustainability and customer service.
Chair of the campaign committee at the Payment Choice Alliance.
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All Coverage
"We're aware some customers are having issues with our app and online banking. We're really sorry about this," Lloyds Bank posted on X.
Lloyds Banking Group apologised after users reported outages in its online banking services and apps, affecting 26 million customers across Lloyds Bank, Halifax, and Bank of Scotland.
Lloyds Banking Group experienced a major IT outage on June 3, locking customers out of their accounts for over three hours during peak business hours, affecting millions across multiple brands.
Bank customers express frustration over recent branch closures and app outages, highlighting the challenges of accessing banking services amid digital disruptions and physical branch reductions.
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