Bill debt soars but many don't know help is available

""Regulators have made progress to support consumers, but they're not keeping up with the pressure now facing millions of households.""

— Gareth Davies , Executive

""I could afford my bills before, but I'm really struggling now. I've never been in debt before.""

— Linda , Other

""It remains too difficult for consumers to contact companies when things go wrong, financial support is poorly promoted, while basic billing errors are pushing households further into debt.""

— Sir Geoffrey Clifton-Brown , Politician