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news.google.comJuly 25, 2026

Civil Service Pension Scheme: Capita 'overwhelmed' by unexpected backlog and call levels

By Jim Dunton 12 Feb 2026 Bosses at outsourcing giant Capita have said they were "overwhelmed" by the unexpectedly large amount of Civil Service Pension Scheme casework they wer

civilserviceworld.comJune 23, 2026

Pension scheme crisis: Cat Little explains decision to push ahead with Capita

By Jim Dunton 03 Mar 2026 Cabinet Office permanent secretary Cat Little has told MPs that ministers were made aware of the potential for service disruption in the Civil Service

civilserviceworld.comJune 22, 2026

Cabinet Office told Capita to prepare for six-figure pensions backlog, firm acknowledges

By Tevye Markson and Jim Dunton 26 Mar 2026 The Cabinet Office asked Capita to prepare for a work in-progress backlog of up to 100,000 cases several months before December's Civ

civilserviceworld.comJune 22, 2026

‘This is a human crisis’ – MPs shine light on Civil Service Pension Scheme failures

By Tevye Markson 05 Feb 2026 Sally Clementson was a civil servant who had paid into her pension throughout her working life. She died in January last year. Her husband, Mark, wa

civilserviceworld.comJune 22, 2026

Driving test wait time target will not be met until autumn next year

The driving test backlog won't be reduced to the target of seven weeks until autumn next year, the Transport Secretary has said. Driver and Vehicle Standards Agency (DVSA) figures show the average wa

bbc.comJune 21, 2026