'I feel like I dug my own grave': The workers caught in the AI transition
AI is reshaping the Philippines' outsourcing industry, raising questions over the future of the industry.
Coverage by Political Leaning
See how different sides of the spectrum reported this story
Notable Quotes
"Agentic AI has the potential to automate at a much more accelerated pace."
— Jack Madrid , Executive
"Obviously, there's a layer of jobs that are automatable or have been automated."
— Jack Madrid , Executive
Locations
All Coverage
AI is reshaping the Philippines' outsourcing industry, raising questions over the future of the industry.
Similar Stories
Related coverage based on topic and tags
Hundreds protest over data centre plans
Placard-waving opponents highlight concerns about a data centre development on the local landscape.
October 10, 2026 at 01:40 PMThailand prepares to host IMF-World Bank meetings - Reuters
Thailand prepares to host IMF-World Bank meetings Reuters
October 10, 2026 at 08:44 AMChina adds 10.52 million urban jobs in Jan-Sept, to roll out services jobs policy - Reuters
China adds 10.52 million urban jobs in Jan-Sept, to roll out services jobs policy Reuters
October 10, 2026 at 02:53 AMAnthropic AI model submits false homicide tip to Philadelphia police website - Reuters
Anthropic AI model submits false homicide tip to Philadelphia police website Reuters
October 9, 2026 at 09:10 PMTrump renews bid to fire Fed's Cook with fresh White House inquiry - Reuters
Trump renews bid to fire Fed's Cook with fresh White House inquiry Reuters
October 9, 2026 at 05:51 PMCanadian dollar hits 18-month low as jobs data clips rate hike bets - Reuters
Canadian dollar hits 18-month low as jobs data clips rate hike bets Reuters
October 9, 2026 at 05:25 PM