We spent thousands on a Tui river cruise but ended up on coach trips
Passengers have described their anger after their itineraries changed to involve hours spent on coach trips instead.
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Notable Quotes
"It wasn't relaxing. It wasn't a river cruise, it was a little bit of sailing, a floating hotel with coach transfers."
— Richard Pearson , Other
"We feel as though we've been had."
— Sue Crosby , Other
"What they were planning to give us was not a cruise but a glorified coach trip."
— David Mallon , Other
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Passengers have described their anger after their itineraries changed to involve hours spent on coach trips instead.
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