Banks accused of failing most vulnerable customers
Homeless people or those in financial hardship have been pushed to online applications and away from basic bank accounts.
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Notable Quotes
"Bank accounts are important for financial inclusion, and this is about making sure the very people who could benefit from basic bank accounts are not missing out."
— Emad Aladhal , Executive
"We recognise that more can be done to ensure consistently good outcomes for everyone."
— Peter Tyler , Executive
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Homeless people or those in financial hardship have been pushed to online applications and away from basic bank accounts.
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