'Obnoxious' AI chatbot talked about its mother, customers say
Australian supermarket giant Woolworths tweaks its AI-powered assistant after users said it gave them the "ick".
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Australian supermarket giant Woolworths tweaks its AI-powered assistant after users said it gave them the "ick".
Woolworths' AI assistant, Olive, faced backlash after customers reported it discussing its 'mother' during interactions. The company has since revised Olive's scripting to address these concerns.
Woolworths has adjusted Olive's personality after customers reported the AI assistant sharing personal anecdotes about its 'mother' during customer service calls.
Woolworths' AI assistant, Olive, faced criticism after customers reported it discussing its 'mother' during interactions, highlighting potential issues in AI deployment.

Woolworths' AI assistant, Olive, faced backlash after customers reported it discussing its 'mother' during interactions. The company has since revised Olive's scripting to address these concerns.
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