Lloyds bank reveals IT glitch affected almost half a million customers
In a letter to the Treasury Select Committee, Lloyds apologised and said some compensation had been paid.
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"What this incident brings into focus is the fact that there is a trade-off."
— Dame Meg Hillier , Politician
"Although it was fixed promptly, we are extremely sorry the incident happened and we understand the questions it will have prompted."
— Jasjyot Singh , Executive
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In a letter to the Treasury Select Committee, Lloyds apologised and said some compensation had been paid.
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