Brazil's Nubank says false message on liquidation resulted from operational error - Reuters
Brazil's Nubank says false message on liquidation resulted from operational error Reuters
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Notable Quotes
"O caso não tem qualquer relação com a segurança da plataforma, a proteção das informações dos clientes ou a solidez da companhia."
— Nubank , Executive
"Reiteramos que isso se tratou de um erro operacional e pedimos sinceras desculpas pelo ocorrido."
— Nubank , Executive
"O caso não tem qualquer relação com a segurança da plataforma, a proteção das informações dos clientes ou a solidez da companhia."
— Nubank , Executive
"A instituição permanece com todas as suas licenças ativas e sem qualquer impacto para sua operação, que segue com segurança e estabilidade."
— Nubank , Executive
"O Nubank lamentou o envio indevido e afirmou que o episódio não tem relação com segurança da plataforma ou solidez da companhia."
— Kevin Warsh , Executive
"Além de informar que o BC teria decretado a liquidação extrajudicial do Nubank, o email orienta o cliente a solicitar garantia pelo Fundo Garantidor de Crédito (FGC)."
— Rhuan Gonzaga , Other
Key People
David Vélez is the Colombian co-founder of Nubank, a leading fintech startup in Latin America.
Kevin Warsh is the Federal Reserve's new chief.
Nubank is a financial technology company and the largest private financial institution in Brazil.
A Nubank customer who reported receiving false liquidation messages.
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<a href="https://news.google.com/rss/articles/CBMiwAFBVV95cUxQaVp4WUtxczNrOHctVDdlT1FnZFUwS3BiYVBIanp0eUN6b2w3SVJqcVhkam43UDU5SFVOdVRRbTBzcmYzaGp1SU1KbjdrdFZzWDVDZnBMVmJzdzR6a3JocGhXWHJXN3NtY3Fkdk5lSEh6dHk2U1c1VnRVYUd6R3FsZlRacC1qUXRyN1VzVGxDS2VVN25QRjJQQVhuVGJtZ25hTElYUll2WGZ5U1lLdlZ1MkF2a3RwMFhPSHFrSFVfbXQ?oc=5" target="_blank">Brazil's Nubank says false message on liquidation resulted from operational error</a> <font color="#6f6f6f">Reuters</font>
Nubank denied the closure of its activities after customers received notifications about the 'closure' of the financial institution, clarifying it was an 'operational error' under internal investigation.
Nubank informed that a punctual operational error led to the sending of improper messages about the bank's extrajudicial liquidation, assuring that operations continue normally and securely.
An operational error at Nubank caused alarm among clients with a false notice of the institution's liquidation, but the bank denied any such liquidation and stated it was a punctual operational error.
Nubank clarified that messages about its liquidation were false, attributing the incident to a 'one-time operational error' and assuring that operations continue normally.
Nubank denied reports of closure after mistakenly sending clients a message about liquidation, attributing it to a 'one-time operational error' and assuring that operations remain unaffected.
Nubank acknowledged an erroneous message sent to customers claiming liquidation by Brazil's central bank, attributing it to a one-time operational error under internal investigation.
Nubank stated that a message sent to clients informing that the Central Bank had decreed the extrajudicial liquidation of the financial institution was due to a 'punctual operational error'.
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