M&S boss calls for more action on crime and abuse of staff

"In the past week alone we have had gangs forcing open locked cabinets and stripping shelves, two men brazenly emptying the shelves of steak and walking out, a large group of young people ransacking a store before assaulting a security guard, a colleague headbutted trying to defuse a situation and another hospitalised after having ammonia thrown in their face."

— Thinus Keeve , Executive

"We're giving police stronger powers, ending the immunity for thefts under £200 so that shoplifters can be prosecuted."

— Sarah Jones , Politician

"The incidents in Clapham were deplorable and called for the mayor and police to double down on tackling this scourge."

— Jim Bligh , Executive

"Without a government seriously cracking down on crime and a mayor that prioritises effective policing we are powerless."

— Thinus Keeve , Executive

"The culprits will face the full force of the law."

— Sadiq Khan , Politician

"Retail crime has always been a challenge, but it does feel in the past weeks and months that the problem is getting worse."

— Adam Hawksbee , Executive

"We need to recognise this for what it is. A systemic issue. A growing issue. And one that demands a co-ordinated response across government, policing and industry."

— Thinus Keeve , Executive

"We're giving police stronger powers, ending the immunity for thefts under £200 so that shoplifters can be prosecuted."

— Sarah Jones , Politician

"Without a government seriously cracking down on crime and a Mayor that prioritises effective policing we are powerless."

— Thinus Keeve , Executive

"Our colleagues come to work to serve customers, build relationships and take pride in what they do."

— Thinus Keeve , Executive

"We need to recognise this for what it is. A systemic issue. A growing issue. And one that demands a co-ordinated response across government, policing and industry."

— Thinus Keeve , Executive

"We're giving police stronger powers, ending the immunity for thefts under £200 so that shoplifters can be prosecuted."

— Sarah Jones , Politician

"It does feel in the past weeks and months that the problem is getting worse."

— Adam Hawksbee , Executive