CrossCountry ranked Britain's worst train operator
Transport Focus asks it to reduce delays and provide better information during disruption.
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Notable Quotes
"We're always working to improve onboard experience – from cleaning to catering, better wi-fi and clearer information during disruption."
— Mark Anderson , Executive
"This is the first report of its kind."
— Alex Robertson , Executive
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Transport Focus asks it to reduce delays and provide better information during disruption.
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